Anti-Fraud Notice

Private Sanctuary Limited ("us", "we" or "our") is committed to protecting our customers and the public from fraud. This notice explains how to recognise and avoid fraudulent activity carried out by parties falsely claiming to represent Kapal Oasis or Private Sanctuary Limited.

1. How we communicate

All official communication relating to Kapal Oasis comes from our authorised representatives and from email addresses ending in @kapaloasis.com or @prisaresorts.com. Official information about the development is published only on kapaloasis.com and our verified channels.

2. Be aware of fraudulent schemes

From time to time, fraudsters may attempt to impersonate property developers, sales agents or staff in order to obtain money or personal information. Please be cautious of:

• Requests to transfer deposits, reservation fees or payments into bank accounts that we have not confirmed to you in writing through our official channels.
• Communications, websites, social media accounts or advertisements that use our name, logo or branding without authorisation.
• Offers, discounts or "guaranteed" investment returns that appear unusually generous or that pressure you to act urgently.
• Requests for sensitive personal or financial information through unsolicited calls, emails or messages.
• Email addresses, phone numbers or website addresses that closely resemble but do not exactly match our official details.

3. How to protect yourself

Before making any payment or sharing any personal information, verify that you are dealing with an authorised representative by contacting us directly using the details on kapaloasis.com. Do not rely on contact details provided in an unsolicited message. We will never ask you to make a payment into an account that has not been confirmed in writing through our official channels, and we will never ask for your passwords or one time security codes.

4. No liability for unauthorised parties

We accept no responsibility or liability for any loss or damage suffered as a result of dealings with any unauthorised third party, or in reliance on any fraudulent communication purporting to come from us.

5. Reporting fraud

If you receive a communication that you believe to be fraudulent, or you suspect you have been the victim of a scam involving our name, please contact us immediately at security@kapaloasis.com and report the matter to your local police. In Hong Kong, you may also contact the Hong Kong Police Force Anti-Deception Coordination Centre.

This Anti-Fraud Notice was last updated on 06 June 2026.